
Associates Healthcare immediate Joiners
5 days ago
**Position Summary,**
1. Medical Appointments Scheduling
2. To update medical status in the system -Show/ No
- Show
3. Medical Report Follow-up from the Diagnostic Centers
4. Quality Check & Report Uploading
5. Grievance Handling
**Key Accountabilities**
6. To schedule the medical appointments of Insurance and Corporate customers.
7. To send daily Show/ No
- Show updates to HO
8. To reschedule No
- Show appointments of insurance customers as per date and time
communicated by the Advisor
9. Daily follow
- up with the medical centres for dispatch of medical reports
10. Scrutiny and uploading of medical reports based on the Quality Check checklist, which is used in
reviewing the documents uploaded onto the Access database
11. Follow up with the diagnostic centres for any query received from HO and closure of same within
agreed TAT
12. To ensure medical reports TAT targets are met month on month.
13. Escort the HNI customers for their medical check-up as and when required
14. Effective coordination with internal departments ( like Call Centre, QC Team, Billing Team, other
location Branches)
15. Ensure all queries related to customers/diagnostic centres are handled effectively
**Skills, Knowledge & Qualifications (Framework required by the position)**
Graduate/Post Graduate with Minimum 6month to 1 year of experience preferably in Insurance/
TPA industry
Good understanding of Life Insurance operations
Good Knowledge of MS Office
Strong process & team management skills
Pay: Up to ₹20,000.00 per month
Work Location: In person
**Speak with the employer**
+91 9663677949
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