ERP Implementation Executive

1 week ago

Lucknow, India icon technologies Full time

**Location**:Lucknow

**Pay rate**:As per company norms

**Designation **:ERP Implementation Executive

**Qualification**: Graduate

**Experience**: Min. 2 years’

**About the job**:

- Should be able to understand the business process followed by the client and able to map it with the product and prepare the process-mapping document, with GAP analysis between business practices and enterprise solutions.
- Should be able to guide and assist customer team in preparing various master data in line with Enterprise Software requirement
- Should be able to provide training to the core user
- Should be able to address customer issues, raise defects, and tracks to closure, User acceptance testing, and project handover.
- Should accompany and assist the Sales and Business Development Team during the pre-sales stage, on a need basis.
- Carry out periodic review meetings with the client’s user team after the implementation phase and even later to monitor the progress of usage and update Project Manager/ Management periodically.
- Strong ability to document purpose, and procedure clearly and accurately for distribution to
- Internal Teams and Communications.
- Technical Knowledge and Hands-on Experience.
- Providing Technical Support to customers on Solutions for Web Applications.
- Collaborate and Communication with customers and Team Members on Multiple Issues.
- Work all incidents diligently to ensure customer satisfaction targets, Achieving Enhanced customer service by dealing with all incidents professionally and adhering to the support. Ability to manage complex tasks concurrently.

**Salary**: ₹8,153.00 - ₹25,795.41 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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