Mis/crm Executive

1 week ago


Jaipur Rajasthan, India Lunawat Gems Full time

**Key Responsibilities**:

- **Reporting and Data Analysis**:

- Prepare and analyze CRM data to generate insights and actionable reports (e.g., customer behavior, campaign performance).
- Use advanced Excel functions (VLOOKUP, PivotTables, macros) to clean and manipulate data for reporting and analysis.
- **Customer Support and Interaction**:

- Coordinate with other departments (sales, marketing, customer service) to address customer concerns and enhance the overall customer experience.
- Assist with troubleshooting customer issues and escalate as needed to relevant departments.

**Skills and Qualifications**:

- **Education**: Bachelor’s degree in Business, Marketing, or a related field.
- Strong proficiency in Excel (formulas, data analysis, PivotTables, VLOOKUP, etc.)
- **Language Skills**:

- Excellent command of written and spoken English.

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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