Front Office Executive

Responsible for attending all the incoming calls, responding to them and transferring the call to the appropriate department if needed.
- Responsible for greeting the visitors at the office & welcome all visitors with smile and proper greetings and guide them properly as per their requirements.
- Responsible for maintenance of important documents, files and records in an organized manner.
- Responsible for keeping all the stationary items in the organization up to date and order for fresh stock.
- To co-ordinate with all the internal as well as external customers regarding their telephone messages and any other issues &responsible for attending a visitor or customer present at office.
- Responsible for providing information about the services of the organization.

**Degree/Diploma in Hotel management/Aviation**. 2-4 years experience in hotel field. Should have knowledge about hotel operations.
- Must be able to handle a multitude of tasks in an intense, ever-changing environment
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Previous customer handling related experience of at least an year is necessary
- Must possess a professional presentation
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- team player with high level of dedication
- Ability to work under strict deadlines
- Full comprehension of office management systems including MS Office and procedures
- Should be result-orientated and able to work under pressure for all work done on time.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹17,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Paravur, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)