Transformation Associate

**JOB DESCRIPTION**
The IPB Operations Strategy, Governance & Communications team is committed to shaping and executing the strategic vision for Operations. This vision is anchored on three core pillars: Business Process Re-engineering, Operations Modernization, and Business Transformation. As a Transformation Associate, you will be pivotal in driving initiatives that help Operations achieve the Target Organizational Structure, support Business Transformation, and modernize processes and tools.

In this role, you will have the unique opportunity to develop solutions for Operations or collaborate with our Technology partners by designing processes and requirements for Technology implementations.

**Responsibilities**:

- Identify and solve business problems through process design, technology solutions, and user automation.
- Analyze and design business processes to ensure automation efforts are focused on optimal processes.
- Collaborate with Technology and Project teams to leverage funded Technology projects, implementing more effective and scalable solutions where opportunities exist.
- Manage and prioritize initiatives requested by stakeholders.
- Integrate the strategic vision across all Operations Departments, including Credit, Onboarding, Tax, and Investment Operations.
- Work with stakeholders to define project scope, objectives, and deliverables.
- Develop tools that enable Operations to automate steps in a process or entire processes.

**Required Qualifications, Skills, and Capabilities**:

- Proven experience in business analysis and driving operational change.
- Broad knowledge and proficiency with intelligent automation tools, including Alteryx, Python, UI Path,Unqork and Tableau
- Strong communication skills, inquisitive nature, and quick thinking.
- Proficiency in MS tools, including Excel, PowerPoint, Visio, and SharePoint.
- Ability to understand business processes and ensure that process improvement initiatives are aligned with strategic goals.
- Ability to identify weaknesses in processes or tools to help prioritize Operations Transformation initiatives.
- Experience working with diverse teams and managing multiple stakeholders.
- Project management experience is an added advantage.
- Experience with Intelligent Automation tools is beneficial.

**About the Team**: This role is part of a high-performing transformation team within Operations that is instrumental in developing and implementing the future vision for Operations and the business. If you are passionate about driving change and have the skills and experience to contribute to our strategic initiatives, we encourage you to apply.

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.