Receptionist
2 days ago
**Description of the position**:
**Receptionist responsibilities**:
- Listening to patients to know about their goals and challenges.
- Give correct Information of the services provided by ProGen Method to customer
- To counsel & book appointment for walk-in clients
- Taking initiatives to increase sales i.e. counseling clients, creating ProGen Method awareness, etc.
- To attend & monitor the telephonic inquiries & convert them into appointment.
- Ensuring customer satisfaction by maintaining the quality of services through SOPs.
- Branch operational profitability monitoring and reporting.
- Keeping records of all receipt and payments.
- Handling petty cash and preparing vouchers and cheques for payments.
- Maintaining stock register in excel of various products.
- Handling administrative work of branch.
- Attend calls of patient and generate appointment in system.
**Experience Essential**:
- Demonstrated experience working in an administrative and/or reception role within a similar environment.
- Demonstrated experience with the Microsoft Office and Electronic Medical Record software.
**Desirable**:
- Experience as a receptionist
**Knowledge and Skills Essential**:
- Excellent organizational and time management skills.
- Ability to prioritize and manage multiple and competing work tasks and deliver to agreed deadlines.
- Ability to work independently, with limited supervision.
- Strong customer service skills, particularly the ability to work with clients, and their friends and family.
- Exceptional interpersonal skills with the ability to work with a broad range of people from a variety of backgrounds and experiences.
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