Junior User Researcher

**About Plantix**
Plantix is a leading agri-tech company focused on providing innovative solutions to farmers and retailers across India. Our mission is to enhance agricultural productivity and sustainability by providing digital solutions that empower farmers and agri-businesses. We offer an intuitive platform to help farmers with real-time crop advisory, disease identification, and farm management tools.

In addition to our core offerings, Plantix is now entering the SaaS business, with a vision to serve local agri-input companies. We are also expanding into data solutions for agri-tech companies, earth observation companies, insurance firms, banks, and other stakeholders in the agricultural ecosystem. These new ventures are aimed at providing cutting-edge data-driven insights that will further empower the agricultural sector and its partners.

We are looking for a passionate and driven **Junior User Researcher** to join our team at Plantix. In this role, you will be responsible for research operations and conducting user research across a wide range of projects, from farmer-facing apps to our expanding SaaS and data solutions for agri-tech, insurance companies, banks, and more. You will collaborate with cross-functional teams, including product managers, designers, and engineers, to ensure that our digital products are user-centered and meet the diverse needs of our users.

Your research will directly impact farmers, retailers, and industry partners as we develop innovative solutions to improve agricultural productivity and sustainability. Whether it's understanding the challenges faced by farmers in rural India, evaluating the needs of agri-retailers, or supporting the creation of data-driven products for various agri-tech stakeholders, your insights will be vital to the success of Plantix's mission.

This position requires frequent travel to rural areas across India to meet with farmers, gather insights, and conduct field research, making it a dynamic role with the opportunity to make a direct impact on both the farming community and the broader agri-tech ecosystem.

**Educational and Work Experience Expectations**:

- Bachelor's degree in a relevant field (e.g., Psychology, Anthropology, Design, Social Sciences, HCI or a related field)
- 1-3 years of experience in User research or related fields

**Must-Have Skills**:

- Strong communication and interpersonal skills
- Experience in research operations, including participant recruitment, scheduling, data organization, and managing research tools, with the ability to streamline workflows and support efficient study execution
- Experience in qualitative and quantitative research methods (interviews, surveys, usability testing, etc.)
- Ability to assist in creating journey maps, affinity maps and other UX research artefacts
- Ability to analyze and synthesize data to extract actionable insights
- Proficiency in at least one Indian languages such as Hindi, Bengali, Kannada, Telugu, Tamil, Malayalam (in addition to English)
- Strong attention to detail and ability to manage multiple tasks effectively
- Empathy for the users and an understanding of their challenges

**Good-to-Have Skills**:

- Experience in primary and secondary research
- Familiarity with agricultural practices and the challenges or prior experience working in the agriculture sector, rural development, or related research domains
- Knowledge of tools like Figma, Miro, or similar design collaboration platforms
- Understanding of quantitative research methods and data analysis
- Strong organizational skills with the ability to prioritize tasks and work independently
- Proficiency in tools like Notion, Asana, Microsoft Office, Google Suite, and research tools (like SurveyMonkey, Qualtrics, Maze, UXCam, Dovetail, etc.)