Telecalling Executive

2 days ago

Bawana Delhi Delhi, India Hi Pitch Designs Full time

**About Chitrakala**:
**Location: Bawana**

Chitrakala is a pioneer in **paper-based packaging and eco-friendly solutions**, offering innovative, sustainable packaging for **Sweets, Namkeen, Bakery, FMCG, Pharma, Cosmetics, Frozen Foods, Apparel, Electronics, Perfume, and more.**
We combine creativity with technology to deliver packaging that is both functional and beautiful — trusted by clients across India.

**Role Overview**:
We are looking for an energetic and detail-oriented **Telecalling Executive** who can handle **IndiaMART inquiries**, follow up on leads, and assist in generating new business opportunities.

**Key Responsibilities**:
**Lead Management** - Handle daily inquiries and messages from **IndiaMART**, respond promptly with accurate product details and quotations.
**Telecalling & Follow-ups** - Make outbound calls to potential clients, explain products, and convert leads into sales opportunities.
**Client Coordination** - Share company profiles, product catalogs, and quotations; manage follow-up communication professionally.
**Database Maintenance** - Maintain records of client interactions, quotations, and order progress in Excel or CRM software.
**Sales Support** - Coordinate with sales managers and production teams to ensure smooth communication and order processing.
**Reporting** - Prepare daily and weekly reports of calls made, leads generated, and conversions achieved.

**Required Skills & Qualifications**:

- Minimum **1-3 years** of experience in **telecalling, lead management, or inside sales**.
- Strong knowledge and hands-on experience with **IndiaMART portal** (lead handling, follow-ups, and messaging).
- Excellent verbal communication in **Hindi and English** (regional language is a plus).
- Basic computer proficiency (Excel, Gmail, Google Sheets, CRM).
- Prior experience in **packaging, printing, FMCG, or B2B sales** preferred.

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person

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