Front Desk Receptionist

Job Summary:
⸻

Key Responsibilities:

- Greet patients and visitors warmly and professionally.
- Manage appointment scheduling - in person, by phone, and via online systems.
- Maintain and update patient records with accuracy and confidentiality.
- Answer incoming calls and respond to inquiries about services and timings.
- Coordinate with the doctor and clinic staff to ensure timely patient flow.
- Collect consultation and medicine charges, and issue receipts.
- Maintain a clean and organized reception area.
- Follow up with patients for appointment reminders or feedback.
- Ensure the comfort and privacy of patients in the waiting area.

⸻

Qualifications:

- Minimum 12th pass; diploma or degree in administration or healthcare preferred.
- Prior experience as a receptionist or in a customer service role is an advantage.
- Proficiency in basic computer operations (MS Office, clinic software).
- Excellent communication skills in English, Marathi, and Hindi.
- Polite, calm, and professional demeanor, even in busy situations.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹7,000.00 - ₹10,000.00 per month

**Benefits**:

- Cell phone reimbursement

Work Location: In person