
Captain/server
1 week ago
**Order Taking and Processing**:Take customer orders accurately and efficiently, demonstrating knowledge of menu items and specials.
Communicate orders to the kitchen staff and monitor order fulfillment to ensure timely delivery of food and beverages.
Address any discrepancies or special requests regarding orders promptly.
**Conflict Resolution**:Handle customer complaints or concerns diplomatically and professionally.
Collaborate with kitchen and management teams to resolve issues and ensure customer satisfaction.
Implement effective solutions to prevent similar issues in the future.
**Upselling and Promotion**:Recommend additional menu items, beverages, and desserts to enhance the customer's dining experience.
Highlight ongoing promotions, specials, and events to increase sales and revenue.
**Payment Processing**:Process customer bills accurately, present them promptly, and handle payments securely.
Coordinate with cashier or payment systems to ensure smooth and efficient payment transactions.
**Salary**: ₹11,000.38 - ₹17,620.92 per month
Supplemental pay types:
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 8848714955
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F&b Service Captain
5 days ago
Trichur, India Thekkekara's Hot Oven Bakers Full time**Position Overview**:The Service Captain plays a vital role in ensuring exceptional customer experiences within a hospitality or food service establishment. This role involves overseeing the smooth operation of the dining area, managing the service staff, and maintaining high standards of service quality. The Service Captain is responsible for creating a...