Retail Store Incharge

Strong Leadership skills.
- Identify improvement opportunities and develop innovative customer experience strategies to increase customer satisfaction, loyalty and retention and to meet their expectations.
- Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met.
- Understands and enforces all company policies and procedures in a fair and consistent manner.
- Evaluate and prepare reports on staff performance by various factors like customer service, general discipline, sale incentives, etc. and communicate with HR and management as necessary.
- Will be responsible for store opening/closing procedures based on the shift, which may include bank visits for cash deposits, RTGS, etc..
- Must be able to work a flexible schedule according to the needs of the business, including evenings, weekends and holidays.
- Develop strategies to increase footfalls, expand store traffic and drive profitability of the store.
- Develop strategies for sales and understand customer requirements and feedback of products.
- Arrange and meet with store management monthly, to report on overall store performance
- Good with Microsoft office tools and general computer operating knowledge. Should be willing to learn to operate any software that company uses for HR Management, CRM, etc..
- Supervise availability of general store supplies like plastic bags, stationery, etc..

**Salary**: ₹27,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (required)