Executive - Customer Service

3 days ago

Silchar, India Kutchina Home Makers Private Limited Full time

Your expected **core competency** would be to:

- Wholly and totally responsible for receiving calls, entering in ERP, allotment and data entering the closed calls. Calls to customers and verify the quality service given by the Technician
- Monitor Complaints pendency both for Indoor and Outdoor. Ensure Turn Around Time (TAT), Revenue and AMC. Targets are achieved. all Free Service Calls for Warranty and AMCs are carried out
- To settle the disputes arising due to dissatisfaction amongst the Customers due to poor service and to help in settling of Consumer Forum Cases
- To report all Quality issues to Service In-Charge. check the Effectiveness of the Services being provided by the Service Centre’s
- Ensure all reports required from H.O. are correct and sent on time. Co-ordinate with Customer Care Manager for escalated customer grievances
- If Installation is done, all Installation Customer Details to be updated in the ERP. ensure all data is entered into ERP and is correctWhile your **additional competency** which would better your chances of selection:

- To ensure that the Service Charges for all our products are properly displayed at the Front Office
- Maintain proper record of the office expenses, reduce unnecessary expenditure
- To ensure all safety precautions are maintained in the work place
- To ensure that the Formats used by the service centers are as prescribed by Kutchina and all the Documents are coded as per ISO Standards
- Good Communicational Skills and interpersonal skills
- Well - Professionally Groomed
- Presentable skills with pleasing personality

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

  • Customer Service Executive

    6 days ago

    Silchar, India Qwkpro Consultancy Pvt. Ltd. Full time

    Admin/Customer Service Executive Skill set required: 1. Must be a graduate with good communication skills. 2. Must know how to handle clients over call. 3. Must be equipped with basic computer knowledge. 4. Must know how to formulate strategy to generate leads. Talk directly with the employer 9435200024 **Job Types**: Full-time, Regular / Permanent,...

  • Executive - Debt Management Services - C

    2 weeks ago

    Silchar, Assam, India Bajaj Finserv Lending Ltd Full time ₹ 1,20,00,000 - ₹ 1,80,00,000 per year

    Job Description JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance Ltd.Culture Anchor:Work Hard - Consistently puts in effort, plans and tracks daily progress to achieve targets. Execute with Rigor - Takes responsibility for meeting targets with focus and effort. Own It - Maintains honesty and fairness in all interactions in line with...

  • Customer Relationship Officer

    2 weeks ago

    Silchar, India Firstcry.com Full time

    Proven work experience as a Retail Sales Representative or Sales Associate or similar Understanding of the retail sales process Familiarity with consumer behaviour principles Knowledge of inventory stocking procedures Basic Maths skill Track record of achieving sales quotas Excellent communication skills, capable of building trusting...

  • Sales Executive

    4 weeks ago

    Silchar, India Golpo Foodcourt Pvt Ltd Full time

    Key Responsibilities: Identify and pursue new business opportunities through cold calling, networking, and lead generation. Build and maintain strong relationships with existing and prospective clients. Present, promote, and sell products/services to meet or exceed sales targets. Understand customer needs and provide tailored solutions to ensure customer...

  • Sales Executive

    2 weeks ago

    Silchar, Assam, India Golpo Foodcourt Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Key Responsibilities:Identify and pursue new business opportunities through cold calling, networking, and lead generation.Build and maintain strong relationships with existing and prospective clients.Present, promote, and sell products/services to meet or exceed sales targets.Understand customer needs and provide tailored solutions to ensure customer...

  • Field Sales Executive

    2 weeks ago

    Silchar, India Udaan consultant Full time

    Field Sales Executives are territory focused and are given monthly sales and visit targets. Usually, they will report to a Regional Sales Manager. Working as a sales professional within International/Domestic Courier Services usually means that you are required to travel to meet with new and existing clients. Pay: ₹13,000.00 - ₹15,000.00 per...

  • Business Development Executive

    2 weeks ago

    Silchar, India 2coms Full time

    Hiring Graduate Freshers for a semi govt bank direct payroll for a Business Development executive role for Assam state, Apply now!Location: SilcharOnly 2021 to 2024 graduates Fresher are eligible for this roleSalary: monthly in handJob DescriptionWe are currently seeking Graduate Freshers to join our team in a leading Semi Govt Bank. As a Graduate...

  • Business Development Executive

    4 weeks ago

    Silchar, India 2coms Full time

    SUMMARY Hiring Graduate Freshers for a semi govt bankdirect payroll for a Business Development executive role for Assam state, Apply now Location:  Silchar *Only 2021 to 2024 graduates Fresher are eligible for this role * Salary: 13.5k monthly in hand Job Description We are currently seeking Graduate Freshers to join our team in a leading Semi Govt...

  • Business Development Executive

    1 week ago

    Silchar, Assam, India 2coms Full time ₹ 1,58,400 - ₹ 1,62,000 per year

    SUMMARY Hiring Graduate Freshers for a semi govt bankdirect payroll for a Business Development executive role for Assam state, Apply nowLocation:  Silchar*Only 2021 to 2024 graduates Fresher are eligible for this role*Salary: 13.5k monthly in handJob DescriptionWe are currently seeking Graduate Freshers to join our team in a leading Semi Govt Bank. As a...

  • Business Development Executive

    2 weeks ago

    Silchar, India 2coms Full time

    Hiring Graduate Freshers for a semi govt bank  direct payroll for a Business Development executive role for Assam state, Apply now! Location: Silchar Only 2021 to 2024 graduates Fresher are eligible for this role Salary: 13.5k monthly in hand Job Description We are currently seeking Graduate Freshers to join our team in a...