Business Analysis Associate

**JOB DESCRIPTION**
You are a strategic thinker passionate about driving solutions in Business Analysis. You have found the right team

As a Business Analyst within our digital transformation team, you'll gather and analyze requirements to create a digital-first experience that enhances and automates KYC onboarding and renewal processes. You'll develop and maintain strategic program deliverables, ensuring they meet business requirements. You will be a proactive, team-oriented team member with strong technical, analytical, and problem-solving skills, who excels in ambiguous environments.

**Job responsibilities**:

- Manage requirements elaboration milestones for implementing and adoption of new KYC Standards.
- Collaborate with cross-functional teams (e.g., Operations, Compliance, Controls, Engineering), ensuring alignment on process designs
- Understand client and stakeholder needs deeply, translating them into clear, actionable business requirements.
- Ensure timely completion of requirements and maintain a robust JIRA backlog.
- Translate business requirements and develop solutions that inform test plans using appropriate processes and technology.
- Manage new functionality implementation through training and demos.
- Drive continuous improvement using analytics and stakeholder feedback to enhance customer onboarding experiences.
- Communicate effectively with stakeholders on feature status, risks, and dependencies, ensuring alignment with strategic objectives.

**Required qualifications, capabilities and skills**:

- 6+ years in business analysis or project management in banking/finance.
- Familiarity with software development methodologies, especially Agile
- Understanding of programming skills like MFEs, APIs, JSON, Micro services, Kafka, Postman, etc. Knowledge of UX design and modeling.
- Advanced knowledge of Microsoft Office (Excel, Word, Visio, PowerPoint, Lucid).
- Experience with global projects and facilitation of workshops.
- Strong analytical and critical thinking skills with a passion for creative problem-solving.
- Ability to influence and build consensus among diverse stakeholders without positional authority.
- Proactive, adaptable and entrepreneurial mindset. with Excellent communication and presentation skills.
- Ability to balance strategic objectives with tactical choices for sustained progress. Open to sharing ideas and knowledge, with a collaborative team spirit.
- Ability to shift from high-level strategy to detailed execution. Effective multitasking and adaptability to changing priorities and timelines

**Preferred qualifications, capabilities and skills**:

- Subject matter expertise in KYC, AML, and Client Reference Data is a plus.

**ABOUT US**

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.