Costumer Relationship Managment

2 days ago


Azadpur Delhi Delhi, India SEVEN SEAS BEAUTY PRODUCTS Full time

**Job Title: CRM Executive**
**Comany : SEVEN SEAS COSMETICS**

**Location**: B-71 GT KARNAL ROAD INDUSTRIAL AREA**-AZADPUR-DELHI-110033**

Department: Sales / Marketing / Customer Support
**JOB TIMING: 9:30 AM TO 6:00 PM**
**SALARY RANGE: 20,000 TO 25,000**
**Contact number: 9220708293**

**Job Purpose**:
To manage customer relationships, improve customer experience, and support sales and marketing initiatives by efficiently using CRM tools to analyze data, automate communication, and increase retention and satisfaction.

**Key Responsibilities**:
Manage and maintain the CRM system, ensuring all data is up-to-date and accurate.

Monitor customer interactions and ensure timely responses to inquiries, complaints, and feedback.

Segment customer data for targeted marketing campaigns.

Work with sales and marketing teams to design and execute CRM strategies.

Analyze customer behavior and campaign performance to improve engagement.

Train team members on CRM tools and best practices.

Generate reports and dashboards for management review.

Ensure customer data privacy and compliance with regulations (e.g., GDPR, if applicable).

**Key Skills & Competencies**:
Strong knowledge of CRM systems (Salesforce,, HubSpot, etc.)

Analytical and data-driven mindset

**Excellent communication and interpersonal skills**

**Problem-solving and multitasking abilities**

Understanding of customer lifecycle and segmentation

Ability to work cross-functionally with **sales, marketing**, and **support teams.**

**Qualifications**:
Graduate in Marketing, Business Administration, IT, or related field

2-5 years of experience in a similar CRM role

Proficiency in CRM tools and Excel; knowledge of SQL is a plus

**Seven Seas Cosmatics**
**Recruiter-Jyoti kaur**
**Contanct number:9220708293**

Pay: ₹30,000.00 - ₹40,000.00 per year

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9220708293



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