Corporate Trainer

**Job Title**: Corporate Trainer - Jewelry Industry
**Location**: Mulund, Mumbai
**Department**: Human Resources / Training & Development
**Reporting To**: Managing Director
**Employment Type**: Full-Time

**Job Summary**:
We are looking for an experienced and passionate **Corporate Trainer** to join our team in the gold articles industry. The trainer will be responsible for delivering engaging, product-specific, and soft skills training to sales teams, and back-end office employees. The goal is to enhance knowledge, improve performance, and align employee behavior with the brand’s excellence and customer service standards.

**Key Responsibilities**:

- Design, develop, and deliver training modules related to:

- Jewelry products (gold, diamond, gemstone, hallmarking, certifications)
- Sales and upselling techniques
- Customer service and grooming
- Visual merchandising
- Conduct onboarding programs for new employees to ensure smooth assimilation.
- Conduct periodic refresher training and evaluate performance improvement post-training.
- Organize and manage training logistics, attendance, feedback collection, and reporting.
- Develop training materials like manuals, presentations, and video content in line with brand guidelines.
- Stay updated with, industry standards, and customer preferences.

**Required Skills & Qualifications**:

- Bachelor’s degree in any discipline. A degree or diploma in Training, Retail, or Jewelry Design is a plus.
- 5+ years of experience as a Corporate Trainer, preferably in luxury retail or the jewelry industry.
- Strong knowledge of jewelry products
- Excellent presentation, communication, and interpersonal skills.
- Ability to motivate teams and build a customer-centric mindset.
- Proficient in MS Office (Word, Excel, PowerPoint) and comfortable with digital training tools.
- Flexible to travel as per training schedules.

**Preferred Qualifications**:

- Certification in Learning & Development, Instructional Design, or Behavioral Training.
- Multilingual (English, Hindi, and regional languages) for better communication across locations.
- Knowledge of customer psychology and luxury brand positioning.

**Job Types**: Full-time, Permanent

Pay: ₹45,000.00 - ₹50,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

Work Location: In person