
E-commerce Executive
6 days ago
Job type
- Full-time
LocationDelhi, Delhi Full job description
**Key Responsibilities**:
- **Product Management**:
- Manage and update product listings across multiple e-commerce platforms.
- Ensure accurate product information, pricing, and inventory levels.
- Coordinate with suppliers and internal teams to ensure timely product availability and updates.
- **Sales Optimization**:
- Analyze sales data to identify trends, product performance, and opportunities for growth.
- Collaborate with marketing teams to execute promotional campaigns and strategies.
- Work to improve conversion rates and the overall customer experience on the e-commerce site.
- **Order Processing & Fulfillment**:
- Oversee the order fulfillment process, ensuring timely and accurate shipments.
- Work with the logistics team to address any fulfillment or delivery issues.
- **Customer Service & Support**:
- Handle customer inquiries, complaints, and returns efficiently through various online communication channels.
- Ensure customer satisfaction by maintaining high service standards.
Schedule:
- Morning shift
**Experience**:
- E-commerce: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi and English (preferred)
Work Location: In person
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