E-commerce & CRM Executive

14 hours ago

Katargam Surat Gujarat, India Sahajanand Life Science (P) Ltd Full time

**E-Commerce Operation**:

- Assist in managing product listings across various e-commerce platforms, ensuring accuracy and consistency.
- Support order processing, tracking, and fulfillment in coordination with logistics and inventory teams.
- Monitor and report on e-commerce performance metrics to identify trends and opportunities for improvement.

**Customer Engagement**:

- Assist in resolving customer issues effectively and maintaining a high level of customer satisfaction.

**Social Media Management**:

- Collaborate with the marketing team to create engaging content for social media platforms (Facebook, Instagram, etc.).
- Schedule and publish posts, ensuring alignment with the company’s branding and marketing strategies.
- Monitor social media engagement and respond to comments and messages in a timely manner.

**Content Creation**:

- Assist in creating promotional materials, blog posts, and product descriptions that reflect our brand’s values and mission.
- Participate in brainstorming sessions to generate ideas for campaigns and promotions.

**Compliance and Best Practices**:

- Follow company policies and guidelines in all e-commerce and social media activities.
- Maintain awareness of social media trends and best practices to enhance the company’s online presence.

**Qualities required**
- Basic understanding of e-commerce platforms (e.g., Flipcart, Amazon) and social media marketing.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite and familiarity with graphic design tools (e.g.,

Canva) is a plus.
- Detail-oriented with a passion for health and wellness.

Pay: ₹10,764.14 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Leave encashment
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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