Tv-tele-verifier

1 week ago

Coimbatore, India Verticurl Full time

**Job Information**:
Work Experience
- 0-1 year

State/Province
- Tamil Nadu

Industry
- Technology

City
- Coimbatore

Country
- India

Zip/Postal Code
- 641035
- If you are in the early stages of your career, bright, creative and self - motivated this could be a good starting role.
- You task will initially include identifying contacts and book appointments for our internal Business
- English Speaking without a strong accent or mother tongue influence - Conversational English, comprehension of what has been said is a must.
- You will speak ins a clear and concise manner with people from many countries, they should understand you well (other languages could also be an advantage.
- A natural curiosity about life, people and how technology has or can help, you should feel comfortable asking questions so you understand each part of your role and know how you use what you learn or are shared.
- Communication with strangers in 130 or more calls per day should come easy to you, including conversations with people at all levels of business.
- Actively Listening is a strong part of conversation skills
- If you have knowledge of Business Services, this will be an advantage.
- Understanding how modern businesses operate, the services they depend on, and how they take advantage of aid you in your development.
- Strong, quick research and overview analysis skills will help you be efficient.
- CRM and Google Workspace skills), or Mail, MS Office Applications) are essential, presentation skills can also help you, though not often required.
- Know how to follow a plan of your day and complete tasks and projects on time.
- You will be supported by a Team Lead with coaching and advice, so you can perform well.
- You will have to make a lot of calls each day, your target is based on the number of approved appointments you make each day.
- We will Train you, give you access to our work spaces as required including our Customer Relations Management platform (CRM)

**Requirements**:

- Professional, ambitious, determined and results-oriented mindset
- A self-starter who can work alone and collaborate when needed to achieve team goals
- Excellent English Comprehension, Listening and Communication Skills - Oral and Written
- Active Listening and comprehension means you can hear and understand what is said)
- An alert and curious nature, willing to learn new and understand different things.
- Ability to use Search and Social media within the company guidelines, could help you.
- Good knowledge of Google Workspace or MS365 and MS Office.
- Salesforce or CRM experience can be an advantage.

**Roles & Responsibilities**:

- You will have daily workflows and queues assigned to you.
- Work as trained, and ensure you maintain the data standards and work practices you will be trained on.
- Prepare yourself and your work environment so you can work undisturbed, giving your best attention to your role and tasks.
- You will report to your Trainer or Team Lead as requested and work with then as the trained and be coached for your success.

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