Resource Coordinator
2 weeks ago
Commvault is a worldwide leader in delivering backup and recovery for the progressive enterprise. Commvault enables you to protect, manage, and use your data, while managing it in a consistent, compliant way. Our automated solutions work on-prem and in the cloud, and work with the digital tools and procedures you’re already using. Keep your data accessible and actionable with a single solution that ensures your data is always available — no matter what.
**JOB DESCRIPTION**:
**Position Responsibilities**:
- Manage resource scheduling to projects.
- Work side by side with Project Managers to solve scheduling needs.
- Reporting to leadership on productivity and utilization to drive hiring decisions.
- Provide solutions to mitigate staffing issues and conflicting priorities.
- Set up Project and Create initial Resource Plans (RP) with Project Managers.
- Update RPs with specific resources, as needed.
- Create Resource Forecast and schedule resources accordingly.
- Maintain updates and revisions to plan over the life of the Project.
- Partner with account teams and Project Managers to ensure data is always accurate and updated.
- Ensure all time entry is entered by the consultants on time weekly.
- Monitor PTO requests and update forecasting accordingly and/or escalate as necessary.
- Respond to service tickets as it relates to resource management issues.
- Attend weekly business calls, take notes and track action items related to business needs.
- Develop good working/trusting relationships with Project Managers and consultants to support the business in an effective and efficient manner.
- Other duties as assigned.
- ** Position Requirements**:
- 2+ years of professional work experience.
- Extreme attention to detail and ability to perform data entry with a high degree of accuracy.
- Strong Microsoft Office skills, i.e. Word and Excel.
- Strong communication skills/customer service mindset.
- Ability to work with Executives and Project Managers on Account Teams.
- Ability to work within a virtual team and partner virtually with the field all over the US.
- Ability to work in a matrixed environment.
- Positive attitude and ability to cope with changing environment.
- Comfortable working within deadlines and timelines.
- Willingness to adapt and adopt new processes and functions.
- #L1-PT1
Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
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