Cashier/customer Service

1. **Customer Service**
- **Greeting Customers**: Welcoming customers and offering assistance as needed.
- **Answering Customer Queries**: Addressing customer questions about product prices, promotions, and store policies.
- **Providing Assistance**: Helping customers with bagging their items, especially for those who need assistance (e.g., elderly or disabled customers).
- **Resolving Complaints**: Handling minor customer complaints or concerns, escalating more serious issues to a supervisor.

2. **Processing Transactions**
- **Scanning Items**: Scanning items accurately using a barcode scanner to process purchases.
- **Handling Payments**: Accepting various forms of payment (e.g., cash, debit/credit cards, mobile payments) and ensuring the correct change is given when needed.
- **Issuing Receipts**: Printing and handing over receipts to customers after completing their transactions.

3. **Cash Register Operation**
- **Operating the Cash Register**: Efficiently managing the cash register, ensuring it is stocked with sufficient change and correctly tallying totals.
- **Balancing Cash Drawer**: Ensuring the cash drawer is balanced at the beginning and end of each shift to match sales and payments received.
- **Handling Cash**: Counting cash accurately and securely during the transaction and at the end of the shift.

4. **Bagging and Packaging**
- **Bagging Purchases**: Placing purchased items into bags carefully and efficiently, making sure fragile or perishable items are packed appropriately.
- **Encouraging Reusable Bags**: Promoting the use of reusable shopping bags when customers bring their own or offering store-provided bags for purchase.

5. **Maintaining Cleanliness and Organization**
- **Cleaning Checkout Area**: Keeping the checkout area clean and organized by wiping down surfaces and restocking necessary items like bags, receipt rolls, etc.
- **Restocking Supplies**: Ensuring the cash register area has adequate supplies, including change, receipt paper, and bags.

6. **Inventory Control and Product Knowledge**
- **Monitoring Stock Levels**: Occasionally assisting in keeping track of low-stock items and reporting them to management or restocking staff.
- **Product Knowledge**: Familiarizing oneself with store products and promotions to provide better service to customers.

7. **Handling Returns and Exchanges**
- **Processing Returns**: Handling product returns or exchanges according to store policies, ensuring proper documentation and customer satisfaction.
- **Issuing Refunds**: Refunding the appropriate amount to customers for returned items, using the store's refund policies.

8. **Promoting Store Offers and Loyalty Programs**
- **Informing Customers**: Informing customers about store promotions, loyalty programs, or upcoming sales.
- **Encouraging Loyalty Membership**: Signing up customers for store loyalty programs and explaining the benefits.

9. **Cash Handling and Security**
- **Ensuring Accurate Transactions**: Ensuring that all transactions are accurate and that cash, checks, and other payments are handled according to store policies.
- **Reporting Discrepancies**: Notifying a supervisor if any discrepancies or issues occur with transactions or cash handling.

10. **Team Collaboration**
- **Working with Other Staff**: Collaborating with other cashiers, stock clerks, and managers to maintain efficient store operations and smooth customer service.
- **Training New Cashiers**: Assisting in training new cashiers or helping with any operational challenges during busy shifts.

11. **Security and Loss Prevention**
- **Monitoring for Theft**: Being vigilant for signs of theft or suspicious activity and reporting any concerns to a supervisor or security personnel.
- **Following Store Policies**: Adhering to store policies for handling high-risk items, such as alcohol or electronics, and checking identification when required.

Skills Required:

- **Communication Skills**: Clear and friendly communication with customers and team members.
- **Numeracy Skills**: Ability to handle cash and perform basic arithmetic quickly and accurately.
- **Customer Service Skills**: Strong focus on providing excellent service and managing customer interactions.
- **Attention to Detail**: Ensuring accurate scanning of items and handling of payments.
- **Multitasking Ability**: Managing multiple tasks in a fast-paced environment, especially during busy times.
- **Basic Computer Skills**: Familiarity with the store's point of sale (POS) system and basic computer operations.

**Job Types**: Full-time, Permanent

Pay: ₹10,356.77 - ₹21,641.76 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay
- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- HBR Layout, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 4 years (required)

Work Location: In person

Applicati