Front Desk Receptionist- Cosmetology Clinic

1 week ago


Prabhadevi Mumbai Maharashtra, India CP HR Services Pvt.Ltd Full time

**Job Title: Front Desk (Client Coordinator )**

**Experience**:2 yrs min

**Location**: Prabhadevi, Mumbai

**Job Summary**:
**Key Responsibilities**:
**1. Revenue Management**:

- Maintain and update **Quotation Sent data**
- Track individual sales performance
- Handle **upselling and cross-selling** of services and products
- Work towards **clinic target achievement**
- Collaborate effectively with the team

**2. Front Desk Management**:

- Manage **call handling and appointment scheduling**
- Oversee **billing of services and products**
- Confirm non-doctor appointments via **calls or messages**
- Process **billing and redemption of service packages**
- Follow up on **defaulter lists**

**3. Client Management**:

- Rearrange **Proforma documents day-wise one day prior**
- Attach and organize required sheets
- Escort patients to the doctor’s cabin
- Gather and manage **client testimonials**
- Handle **irate clients with professionalism**

**Qualifications & Requirements**:

- Prior experience in **customer service or front desk roles**, preferably in a **healthcare or wellness** setting
- Strong **verbal and written communication** skills
- Ability to multitask and work in a **fast-paced** environment
- Proficiency in **clinic management software** (preferred)
- Excellent **organizational and problem-solving** abilities

**Work Schedule & Compensation**:

- **Salary**: Competitive and based on experience

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- Front Desk / Receptionist in health care: 2 years (required)

Work Location: In person



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