
Front Desk Receptionist- Cosmetology Clinic
1 week ago
**Job Title: Front Desk (Client Coordinator )**
**Experience**:2 yrs min
**Location**: Prabhadevi, Mumbai
**Job Summary**:
**Key Responsibilities**:
**1. Revenue Management**:
- Maintain and update **Quotation Sent data**
- Track individual sales performance
- Handle **upselling and cross-selling** of services and products
- Work towards **clinic target achievement**
- Collaborate effectively with the team
**2. Front Desk Management**:
- Manage **call handling and appointment scheduling**
- Oversee **billing of services and products**
- Confirm non-doctor appointments via **calls or messages**
- Process **billing and redemption of service packages**
- Follow up on **defaulter lists**
**3. Client Management**:
- Rearrange **Proforma documents day-wise one day prior**
- Attach and organize required sheets
- Escort patients to the doctor’s cabin
- Gather and manage **client testimonials**
- Handle **irate clients with professionalism**
**Qualifications & Requirements**:
- Prior experience in **customer service or front desk roles**, preferably in a **healthcare or wellness** setting
- Strong **verbal and written communication** skills
- Ability to multitask and work in a **fast-paced** environment
- Proficiency in **clinic management software** (preferred)
- Excellent **organizational and problem-solving** abilities
**Work Schedule & Compensation**:
- **Salary**: Competitive and based on experience
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- Front Desk / Receptionist in health care: 2 years (required)
Work Location: In person
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