Hotel Receptionist
5 days ago
hotel receptionist's job description includes a variety of tasks, such as: Greeting guests: A hotel receptionist is the first point of contact for guests, and should be welcoming and attentive. They check guests' details against their bookings and assign them rooms. Answering phones: Receptionists answer phones from guests and prospective customers, taking messages and delivering them. Providing information: Receptionists can provide information about local attractions and amenities, and arrange travel and theater tickets. Managing room bills: Receptionists prepare room bills and ensure that guests pay promptly. Checking guests out: Receptionists check guests out, take payments, and return deposits. Administrative tasks: Receptionists perform administrative tasks such as filing and photocopying. Customer service: Receptionists understand customer needs and coordinate with other team members to address them. They also inform guests of offers and amenities. Some skills that are important for hotel receptionists include: Communication skills: Receptionists need to have excellent verbal and written communication skills. Organizational skills: Receptionists need to be able to manage multiple tasks and priorities. Attention to detail: Receptionists need to be attentive to detail and accurate. Teamwork skills: Receptionists need to be able to collaborate with colleagues and managers.
**Job Types**: Full-time, Permanent
Pay: ₹15,000.00 - ₹30,000.00 per month
**Experience**:
- total work: 1 year (preferred)
Work Location: In person