Front Desk Receptionist/call Center

1 week ago

Memnagar Ahmedabad Gujarat, India RHEUMACARE Full time

**Company Description**

RheumaCARE, formerly known as Dr. Shenoy's CARE, is the largest standalone Rheumatology Centre in India. With a mission to provide world-class rheumatologic care and help patients live pain-free, RheumaCARE offers comprehensive services for autoimmune conditions, arthritis, and musculoskeletal disorders. The clinic integrates various medical specialties under one roof and actively engages in clinical research to incorporate the latest medical breakthroughs.

**Role Description**

This is a full-time on-site role as a Front Desk Receptionist at RheumaCARE located in Bengaluru. The Front Desk Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service on a day-to-day basis.

**RECEPTIONIST**
- Phone Etiquette and excellent Communication
- GREETING AND WELCOMING VISITORS
- ANSWERING AND DIRECTING PHONE CALLS AND E MAILS
- ENSURING A TIDY AND PROFESSIONAL RECEPTION AREA
- MANAGING APPOINTMENTS SCHEDULES AND CALENDER
- CASH HANDLING
- MAINTAINING RECORDS AND FILES
- ASSISTING IN OFFICE SUPPLY INVENOTRY AND ORDERING
- RESPONDING TO VISITOR ENQUIRES
- PROVIDING INFORMATION ABOUT THE ORGANIZATION
- HANDLING COMPLAINTS AND RESOLVING ISSUES/PATIENT COMPLAINTS ESCALATION
- COORDINATING WITH OTHER DEPARTMENTS SUCH AS BILLING, LABORATORY, PHARMACY, RADIOLOGY ETC

**Qualification**
- Strong interpersonal skills and ability to multitask
- Experience in a healthcare setting is a plus
- Graduates with fluency in Gujarati, English, Hindi

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

Expected Start Date: 21/04/2025

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