Scrum Master

The IT Project Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

**Responsibilities**:

- Manages technical components of moderately complex IT projects.
- Coordinates activities of the project team, identifies necessary resources and develops schedules to meet completion deadlines.
- Evaluates subordinates' performance and makes decisions on pay increases, promotions, terminations, and other personnel actions.
- Verifies team adherence to control and risk implementations as well as standards and process changes.
- Identifies scope and impact of project risks and issues; raises and resolves issues.
- Applies good understanding of concepts and procedures within own IT project leadership area to resolve issues.
- Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.
- Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
- Directly impacts the IT project leadership area through shared responsibility for delivery of end results and contribution to planning, budget management and formulation of procedures; influences resource planning.
- Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
- Has the ability to operate with a limited level of direct supervision.
- Can exercise independence of judgement and autonomy.
- Acts as SME to senior stakeholders and /or other team members.
- Ability to manage teams.

**Qualifications**:

- 7-10 years experience in an IT project leadership role with commensurate people management experience.

**Education**:

- Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

**Responsibilities**
- Advocate, and coach Agile (scrum) processes, ensuring that the team is always following the framework and looking for opportunities to continuously improve. Serve as Scrum Master for up to two Agile teams.
- Organize and facilitate project planning, daily stand-up meetings, Sprint reviews, retrospectives, sprint and release planning and other Scrum-related meetings.
- Escalate and/or resolve impediments. Facilitate discussion and conflict resolution.
- Leverage data to measure & monitor progress against commitments.
- Guiding the Scrum Team on how to use Agile/Scrum practices and values to meet program objectives.
- Ensure adherence to the Citi Agile processes and procedures
- Act as advisor or ad-hoc coach to those new to Agile methodology and guide them in the adoption of Agile software development practices (writing user stories, release schedules and integration planning, scrum meetings, velocity and capacity planning).

**Qualifications**
- Required - PMI-ACP (Agile Certified Practitioner), Certified Scrum Master (CSM) or similar certification
- Preferred - Scaled Agile Framework (SAFe) certification
- 3-5 years of experience in Project Management, active Scrum Master experience with in-depth knowledge of Scrum and implementation of Agile Methodologies
- Strong knowledge of Scrum Management, Sprint and Release planning
- Understanding of and experience with Software Development Life Cycles; must have a solid background utilizing an Agile approach to software development.
- Excellent interpersonal communication and facilitation skills and proven ability to work with diverse personality types.
- Effective oral, written, and presentation skills are required
- Ability to gain credibility to influence decision makers and influencers (influence within and across boundaries) without direct authority.
- Knowledge and/or experience with Agile techniques: User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games

**Education**

Master's/Bachelor's degree or equivalent combination of education/experience
- **Job Family Group**:
Technology
- **Job Family**:
Technology Project Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmativ