Domestic Ticketing Staff

1 day ago

Park Street Kolkata West Bengal, India Chandi Travel Full time

**Responsibilities**:

- **Ticket Booking and Reservation**: Handle ticket bookings and reservations for domestic flights efficiently using various reservation systems and software platforms.
- **Customer Service**: Provide excellent customer service by addressing inquiries, resolving ticketing issues, and assisting customers with their travel needs promptly and professionally.
- **Fare Calculation and Pricing**: Calculate fares accurately based on travel itineraries, class preferences, and promotional offers, ensuring competitive pricing and adherence to company policies.
- **Documentation and Compliance**: Ensure all necessary travel documentation, including tickets, invoices, and receipts, are accurately prepared and compliant with domestic travel regulations and industry standards.
- **Coordination with Airlines**: Liaise with domestic airlines to secure reservations, confirmations, and resolve any booking discrepancies or flight changes promptly.
- **Payment Processing**: Handle payment processing for ticket purchases, including cash, credit/debit cards, and electronic transfers, while maintaining strict adherence to financial protocols and security measures.
- **Record Maintenance**: Maintain accurate records of ticket bookings, cancellations, and amendments, ensuring data integrity and compliance with organizational guidelines.
- **Continuous Learning**: Stay updated on industry trends, changes in domestic travel regulations, and advancements in ticketing technology to enhance job knowledge and performance.

**Requirements**:

- Minimum 5 years of experience in the travel trade industry with a focus on domestic ticketing.
- Proficiency in ticketing systems or equivalent.
- Excellent communication and interpersonal skills.
- Strong attention to detail and accuracy.
- Familiarity with domestic travel regulations, airline policies, and fare structures.
- Strong problem-solving skill.
- Flexibility to work in shifts, including weekends and holidays, as per business requirements.

**Salary**: ₹15,000.00 - ₹22,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Work from home

Schedule:

- Morning shift

Application Question(s):

- Are you from Kolkata?

**Experience**:

- total work: 5 years (preferred)

Work Location: In person

**Speak with the employer**

+91 9999999999

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