Housekeeping Supervisor

2 days ago

Chennai Tamil Nadu, India Ilara Hotel & Spa Full time

1. **Team Supervision & Training**
- Supervise daily activities of housekeeping staff (room attendants, cleaners, laundry).
- Assign tasks and schedules to ensure efficient coverage of all areas.
- Train, coach, and monitor staff performance to maintain brand standards.

2. **Quality Control**
- Inspect guest rooms, public areas, and back-of-house for cleanliness, order, and maintenance.
- Ensure rooms meet company and guest expectations before check-in.
- Conduct routine audits and spot checks.

3. **Guest Service**
- Respond promptly to guest requests for housekeeping services.
- Handle complaints related to cleanliness and ensure quick resolution.
- Coordinate with front office for VIP rooms, early check-ins, and special setups.

4. **Inventory & Supplies Management**
- Monitor usage and stock of cleaning supplies, linens, guest amenities.
- Place orders and control wastage.
- Maintain proper storage, labeling, and handling of cleaning chemicals.

5. **Coordination & Reporting**
- Liaise with Maintenance for repairs and replacements.
- Prepare daily housekeeping reports and submit to management.
- Update occupancy and room status in coordination with Front Office.

6. **Health, Safety & Compliance**
- Ensure staff follow hygiene, sanitation, and safety standards.
- Conduct training on proper handling of chemicals and equipment.
- Comply with fire, health, and safety regulations.

7. **Operational Efficiency**
- Implement cleaning schedules for deep cleaning, laundry, and periodic tasks.
- Optimize manpower and ensure cost-effective operations.
- Suggest improvements to housekeeping processes.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 per month

Work Location: In person

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