E-commerce Executive

6 days ago

New Palasia Indore Madhya Pradesh, India VENCORP GLOBAL EXIM PRIVATE LIMITED Full time

**About The Vital Co.**

At **The Vital Co.**, we are driven by our mission to make holistic wellness simple, accessible, and impactful for everyday living. Joining our team means becoming part of a fast-growing brand that values innovation, integrity, and sustainable growth. If you are passionate about wellness and eager to contribute to a company that is shaping the future of healthy living, we would love to have you on board.

**About the Role**

**Key Responsibilities**
- **Marketplace Management**:

- Create, manage, and optimize seller accounts on marketplaces.
- Upload and maintain product listings, descriptions, images, and pricing.
- Monitor marketplace policies to ensure account health and compliance.
- **Order Processing & Fulfillment**:

- Manage end-to-end order cycle—from order placement to delivery.
- Coordinate with logistics partners for timely dispatch and delivery.
- Track returns, replacements, and customer queries.
- **Shopify Store Management**:

- Process Shopify orders and ensure smooth fulfillment.
- Update product details, pricing, and stock levels on the Shopify store.
- Monitor payment gateways and resolve transaction issues.
- **Inventory Management**:

- Track and update stock levels across marketplaces and Shopify.
- Coordinate with warehouse/operations team to ensure accurate inventory flow.
- Prevent stockouts and overstock situations by forecasting demand.
- **Performance Tracking & Reporting**:

- Analyze sales data, prepare performance reports, and suggest growth strategies.
- Monitor campaign performance (if ads/promotions are run on marketplaces).

**Key Skills Required**
- Strong knowledge of **Amazon Seller Central, Flipkart Seller Hub, and Shopify Admin Panel**.
- Hands-on experience in **order processing, listings, and inventory management**.
- Basic knowledge of Excel/Google Sheets for reporting.
- Strong organizational and multitasking abilities.
- Problem-solving attitude with attention to detail.

**Qualifications**
- Graduate in Business, Commerce, or a related field (preferred).
- 1-3 years of experience in e-commerce operations (marketplace & Shopify).
- Freshers with strong knowledge of marketplaces and Shopify may also apply.

**What We Offer**
- Competitive salary based on experience.
- Opportunity to grow with a fast-scaling brand.
- Exposure to end-to-end e-commerce operations.

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

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