Floor Officer

3 days ago

Vadodara Gujarat, India BANSAL SUPER MARKET Full time

**Job Title**: Floor Officer (Core / Non-Core)

**Location**: Vadodara
**Department**: Store Operations
**Reports To**: Department Manager / Floor Supervisor
**Employment Type**: Full-time / Part-time

**Job Summary**:
A Floor Officer plays a key role in ensuring smooth operations on the sales floor. **Core Floor Officers** are directly involved in sales, customer service, and product knowledge, while **Non-Core Floor Officers** support operational tasks such as replenishment, housekeeping, and stock movement. Both roles contribute to an organized, customer-friendly shopping environment.

**Key Responsibilities:Core Floor Officer Responsibilities**:

- Greet and assist customers on the sales floor
- Provide product information and recommend items based on customer needs
- Ensure merchandise is well-stocked, displayed, and tagged correctly
- Achieve personal and departmental sales targets
- Assist with in-store promotions and marketing activities
- Handle customer queries and escalate issues when necessary
- Maintain a clean, safe, and organized sales area

**Non-Core Floor Officer Responsibilities**:

- Assist in receiving and unpacking deliveries
- Replenish shelves and organize backroom stock
- Maintain store cleanliness, including aisles and fitting rooms
- Help with security checks (e.g., identifying misplaced or damaged goods)
- Support store opening and closing procedures
- Coordinate with other departments (e.g., cashier, inventory)

**Qualifications & Skills**:

- High school diploma or equivalent (Bachelor’s degree is a plus)
- Previous experience in retail or customer service preferred
- Good communication and interpersonal skills
- Physical stamina for standing, lifting, and moving stock
- Team player with attention to detail
- Flexibility to work shifts, weekends, and holidays

**Preferred Attributes**:

- Familiarity with POS systems and retail software
- Basic inventory or merchandising knowledge
- Ability to work in a fast-paced, high-traffic environment

**Job Types**: Full-time, Permanent, Fresher

Pay: Up to ₹16,000.00 per month

Supplemental Pay:

- Yearly bonus

Work Location: In person

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