Fincrime Escalations Officer

Remote: India - Ireland - Lithuania - Poland - PortugalAbout Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped 35+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work in recognition of our outstanding employee experience So far, we have 8,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Compliance is a key team that ensures Revolut’s products and processes meet the regulatory requirements and translate this into the best customer outcomes. They’ve got an outstanding ability to find solutions and carry out testing in a purely digital environment. Those data-driven experts know that better people and machines are the most effective way of managing conduct risk

We’re looking for an Escalation Officer to ensure effective and compliant Suspicious Activity Reporting in Revolut branches across Europe. The objective of this role is to perform an assessment and make decisions for Suspicious Activity Reports which are escalated from the first line of defence. This position will report directly to MLRO.

Up for the challenge? Let's get in touch

What you’ll be doing
- Acting as the escalation point and ensuring high quality Suspicious Activity Reports are submitted according to local requirements
- Responding to regulatory inquiries and other requests from local authorities related to submitted Suspicious Activity Reports
- Responding to other queries related to complex or other cases where second line of defence review is needed
- Working with MLRO and escalating significant cases, reporting trends, monitoring and detecting of rare and/or new patterns
- Working on escalated cases or tickets and complying with the expected times of resolution
- Participating and collaborating with management as needed in projects, training, and implementation of new processes

What you'll need
- Experience as compliance/FinCrime officer in a major financial institution
- Exposure in FinCrime operations, acting as the escalation point and ensuring positive hits are investigated and escalated as required in a timely manner
- Deep knowledge of AML and Sanctions regulations
- Experience in operating a variety of internal and external systems and databases in order to complete investigations
- An ability to review policies and procedures and advise if changes are required when necessary
- Problem-solving and decision-making skills, with the ability to analyse complex information to identify the key issue/action and drive resolution
- A skill to present a summary and proposed conclusion to management in a timely and clear manner, including proposals to implement appropriate steps to mitigate risk and/or monitor it
- Fluency in English

Nice to have
- Fluency in other languages

Compensation range
- Lithuania: €2,500 - €3,600 gross monthly*
- Other locations: Compensation will be discussed during the interview process

**Benefits at Revolut**:

- No ping pong tables or bean bag chairs, just benefits you actually want

**Get what you need to succeed**:
- Financial benefits that show we value your work
- Medical insurance for you and your close ones
- Flexibility to work from home, the office or abroad
- A free Revolut Metal subscription loaded with perks
- Exciting events year-round so you can get to know your team- Check out all the benefits at Revolut- Discover our values
- We believe that any success at Revolut comes from two things: our people and our culture. Our culture is our DNA, it defines who we are, how we operate, and how we handle disagreements with each other. We operate, hire, develop, and promote brilliant people based on the values below.
Culture

Get It Done
- Revoluters always push through We stopped listening to excuses a long time ago - we care about results. We believe that grit, determination, skill, smartness, and courage can break through almost any wall.Deliver WOW
- We love building great products, we love delighting our customers, we love turning the complexity of a chaotic world into the simplicity of a beautiful solution that truly solves customer needs.Dream Team
- We select, coach, and retain the top talent only and give them all the support to achieve greatnessNever Settle
- Revolut is for those who always strive for excellence, for those who want to become the best in the world at what th