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Trainee- It

3 weeks ago

Noida Uttar Pradesh, India Pinga Solutions Pvt. Ltd. Full time

**Roles and Responsibilities**:

- **Technical Support**:

- Assist in providing first-level support for hardware, software, and network-related issues.
- Troubleshoot technical issues under the guidance of senior IT staff.
- **System Maintenance**:

- Monitor the performance of systems and escalate issues as needed.
- **Network Assistance**:

- Help maintain and support LAN/WAN infrastructure and connectivity.
- Assist in setting up user accounts, permissions, and passwords.
- **Asset Management**:

- Maintain records of IT inventory including hardware and software.
- Assist in tagging and tracking IT assets issued to employees.
- **Documentation**:

- Prepare and update documentation of IT procedures, configurations, and user manuals.
- Log and maintain records of technical issues and resolutions.
- **Security and Compliance**:

- Support the implementation of security measures (antivirus, firewall policies, etc.).
- Ensure compliance with company IT policies and best practices.
- **Training and Development**:

- Attend workshops, internal sessions, and training programs to enhance technical knowledge.
- Stay updated with the latest IT tools and trends.
- **Software Support**:

- Provide assistance in deploying and maintaining organizational software such as Work Composer, Slack, CRM systems, etc.
- Report bugs and issues to vendors or development teams as required.
- **Project Assistance**:

- Support senior IT staff in various IT projects and rollouts.
- Collaborate with cross-functional teams for IT-enabled initiatives.
- **General IT Administration**:

- Assist in daily IT administrative tasks as assigned.
- Provide technical assistance during company events, meetings, or virtual setups.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Work Location: In person

Expected Start Date: 01/08/2025