Tele Caller Executive
3 days ago
Roles and Responsibilities
- Manage incoming and outgoing customer calls and interactions in a professional manner.
- Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups in CRM systems.
- Meet key performance metrics, including call handling time, customer satisfaction, and resolution rates.
- Provide training and support to new team members.
Outbound Sales/Retention Agent:
- Make outbound calls to existing and potential customers to retain business or generate sales.
- Understand customer needs, address concerns, and overcome objections to offer appropriate solutions.
- Achieve individual and team sales or retention targets.
Language : Tamil & Malayalam
Tamil & Telugu
Contact:
8248184926
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Provident Fund
**Language**:
- Telugu (required)
- English (required)
- Malayalam (preferred)
- Tamil (preferred)
Work Location: In person
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