Tele Counsellor

**Job Overview**:
We are looking for dynamic and result-oriented **Tele Counselors** to engage with potential students, qualify leads, and drive enrollments. This role involves outbound calling, lead nurturing, and CRM updation, making it ideal for individuals with strong communication and persuasion skills.

**Key Responsibilities**:

- **Lead Engagement & Qualification**:

- Understand student interests and provide initial counseling on available courses.
- Identify high-potential leads and escalate them to the **Senior Counselor** or **Head Counselor** for further engagement.
- **Follow-up & Conversion**:

- Maintain consistent follow-ups with prospective students.
- Address queries, clarify doubts, and encourage enrollments.
- Assist students in scheduling detailed counseling sessions.
- **CRM Management & Reporting**:

- Update and manage lead data in the CRM system.
- Track engagement and conversion rates, ensuring all interactions are logged.
- Provide daily reports on call outcomes and lead status.

**Key Requirements**:
**Education & Experience**:

- Minimum Bachelor’s degree completed or pursuing (Any field).
- 1-2 years of experience in telecalling, sales, or student counseling (Freshers with strong communication skills can apply).

**Skills & Competencies**:

- Strong communication & persuasion skills.
- Ability to build rapport and handle objections effectively.
- Target-driven mindset with a proactive approach.
- Familiarity with CRM tools and lead tracking (preferred).

**Benefits**:

- Fixed salary + performance-based incentives
- Career growth opportunities in student counseling & admissions
- Training and skill enhancement programs
- Supportive and dynamic work environment

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person