Customer Service Officer
4 days ago
We are seeking enthusiastic individuals to join our team as Customer Care Executives for both Voice and Sales processes. As a Customer Care Executive, you will be responsible for addressing customer inquiries, resolving issues, and promoting our products/services to potential customers.
**Qualifications**:
- Minimum educational qualification: 12th pass.
- Age between 18 to 30 years.
- Excellent communication skills in English and Hindi
- Ability to handle customer queries and provide appropriate solutions.
- Prior experience in customer service or sales is preferred but not mandatory.
**Responsibilities**:
- Handle inbound/outbound calls professionally and provide information about products/services.
- Identify customer needs, clarify information, and close sales.
- Maintain a high level of customer satisfaction through effective problem-solving.
- Achieve sales targets and goals as set by the company.
**Salary and Benefits**:
- Starting salary of INR 18,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and career development opportunities.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹21,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Language**:
- English (required)
- Hindi (required)
- Kannada (required)
**Location**:
- BTM Layout, Bengaluru, Karnataka (required)
Work Location: In person
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