Infra. Architect

2 weeks ago

Chennai Tamil Nadu, India Cognizant Full time

**Job Summary**

**Responsibilities**

Design implement and maintain Splunk ITSI services KPIs glass tables and correlation searches.

Configure and manage Splunk Synthetic Monitoring to simulate user journeys and proactively detect performance issues.

Deploy and optimize Splunk Observability Cloud (APM Infrastructure Monitoring RUM Log Observer).

Develop custom dashboards alerts and reports to support IT operations and business stakeholders.

Integrate Splunk with various data sources including cloud platforms (AWS Azure GCP) on-prem systems and third-party tools.

Troubleshoot and resolve issues related to data ingestion parsing and visualization.

Provide mentorship and guidance to junior Splunk engineers and analysts.

Minimum 8 years of experience in IT operations monitoring or observability roles.

At least 5 years of hands-on experience with Splunk including ITSI and Observability Suite.

Strong understanding of synthetic monitoring concepts user journey simulation and performance baselining.

Proficiency in search processing language (SPL) and creating complex queries and dashboards.

Experience with APM tools infrastructure monitoring and log aggregation.

Strong analytical and problem-solving skills.

Excellent communication and documentation abilities.
- Monitor infrastructure metrics to identify trends and potential areas for improvement.
- Support the development of infrastructure-related documentation and training materials.
- Participate in rotational shifts to provide 24/7 infrastructure support and ensure business continuity.
- Contribute to the continuous improvement of infrastructure processes and practices.

**Qualifications**
- Demonstrate expertise in SRE Monitoring & Observability with a focus on reliability and performance.
- Have hands-on experience with Splunk ITSI for creating dashboards and alerts.
- Exhibit excellent problem-solving skills and the ability to troubleshoot complex issues.
- Show proficiency in automation tools and techniques to enhance infrastructure efficiency.
- Display strong communication skills to collaborate effectively with cross-functional teams.
- Maintain a proactive approach to learning and adapting to new technologies and methodologies.

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