Customer Sales Representative
2 days ago
**Job Summary**:
The Customer Sales Representative for the Saree Department is responsible for providing exceptional customer service, maintaining product knowledge, assisting customers in selecting sarees, and achieving sales targets. The role requires a pleasant personality, good communication skills, and a passion for ethnic fashion and têxtiles.
**Key Responsibilities**:
- Greet customers warmly and assist them in selecting sarees based on their preferences, occasions, and budget.
- Provide detailed information about fabric types, weaving styles, designs, and draping methods.
- Maintain in-depth knowledge of current saree collections, trends, and promotions.
- Handle customer queries, concerns, and feedback courteously and professionally.
- Achieve individual and departmental sales targets.
- Arrange and display sarees attractively to enhance the customer shopping experience.
- Ensure stock levels are maintained and assist in inventory management.
- Process billing and handle cash/card transactions accurately.
- Coordinate with the store manager and visual merchandising team for product placement and promotions.
- Maintain cleanliness and organization in the saree section.
- Build long-term customer relationships to encourage repeat business.
**Qualifications and Skills**:
- **Education**: Minimum 12th pass; a diploma or degree in Retail Management or Fashion is an advantage.
- **Experience**: 1-3 years of retail experience (preferably in ethnic wear or saree sales).
- **Skills Required**:
- Excellent communication and interpersonal skills.
- Strong product knowledge and fashion sense.
- Sales and negotiation abilities.
- Customer-focused attitude.
- Basic computer and billing system knowledge.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Work Location: In person
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