Admission Officer

**About the Role**:
**Key Responsibilities**:

- Offer Management: prepare and issue Letters of Offer, Conditional Offers, and CoEs (Confirmation of Enrolments) in accordance with CRICOS and institutional guidelines via PRISMS. Follow up on outstanding documentation and maintain accurate records for compliance purposes.
- Communication & Stakeholder Liaison: respond to enquiries from agents, applicants, and internal stakeholders in a professional and timely manner. Liaise with recruitment, student services, student administration, enrolments finance, marketing where clarification or approval is required.
- Reporting & Workflow Support: Maintain target sheet and spreadsheets up to date and support regular reporting of admissions data. Escalate complex or non-standard cases to senior staff or the Marketing Manager as needed.
- Team Contribution & Continuous Improvement: Actively contribute to a service-centric mindset within the college.
- Projects: Undertaking projects as required by Senior Admissions and Marketing Manager
- Provide Guidance: Offer information and support to students and their families regarding admission procedures, program offerings, and financial aid options.
- Effectively managing a range of large scale and complex admissions functions, ensuring consistency with University policy, agreements and relevant legislation
- Working collaboratively as needed to facilitate the development and coordination of domestic student admission procedures with key internal and external strategic institutions including SATAC, industry and other educational partners.
- Contributing to the continuous improvement of customer service and business processes
- Providing day to day functional supervision to staff responsible for a range of admission related services
- Providing assistance and advice to prospective students including the management of enquiries to ensure a successful admission outcome
- Participating in domestic student recruitment and career events.

**Key Position Capabilities**:

- Tertiary qualification with subsequent relevant experience; or an equivalent combination of experience and/or education and/or training.
- High level organisational skills with demonstrated ability to plan and prioritise work and meet deadlines.
- Excellent oral communication and interpersonal skills.
- Demonstrated ability to interpret and provide advice on admission policies and procedures.
- Excellent high-level written communication skills including the ability to compile statistical data and prepare reports and correspondence.
- Sound problem solving capabilities and the ability to work independently and effectively in a busy environment, exercise initiative and judgement, determine and prioritise tasks and meet tight deadlines
- Sound knowledge of, and experience in utilising contemporary administrative systems, software and practices
- Understanding of Higher Education sector, and associated student recruitment trends

**Skills and Qualifications**:

- Educational Background: A bachelor’s degree in education, administration, or a related field is typically required.
- Communication Skills: Strong interpersonal and communication skills are essential for interacting with students and families.
- Organizational Skills: Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Experience: Previous experience in admissions or student services is often preferred.

**EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS**:

- Business related qualification is highly regarded
- Experience in working effectively as part of a team, including the ability to problem-solve and work with a range of stakeholders and their demands
- Understanding of relevant regulatory requirements including but not limited to the ESOS Act and National Code.
- Strong organisational skills and ability to excel in fast paced high volume environment
- Intermediate to Advanced Technology skills
- Exceptional Attention to detail and accuracy in time sensitive situation
- Excellent interpersonal, verbal and written communication skills

**How to Apply**:
Contact Peter James Molina HR officer for any discussions on WhatsApp: +61 431 875 232

Pay: ₹30,000.00 - ₹35,000.00 per month

**Benefits**:

- Flexible schedule
- Work from home