Callcentermitarbeiter:in

Welcome to TRIGENIO engineering We are a dynamic company that has been providing engineering services to prestigious customers such as Volkswagen AG since 1998. Our team in Pune is growing and we are looking for you as a call center agent to further improve our customer experience. With us, you can expect an exciting working environment where you can make full use of your communication skills. You will be part of a dedicated team with a family atmosphere and have the opportunity to develop yourself in an innovative environment. If you are a real team player and enjoy providing the best possible service to our customers, then you have come to the right place. Become part of our success story and help shape the future of TRIGENIO engineering
Tasks
- Receive and process customer inquiries on the phone
- Provide information about our services and projects
- Enter and update customer data in databases
- Assisting the team with administrative tasks
- Collecting feedback from customers and forwarding it to management

**Requirements**:

- Experience in customer service or call centers is an advantage
- Good communication skills and a friendly telephone voice
- Fluent written and spoken German
- Basic computer skills and the ability to quickly learn new software
- Ability to work in a team and willingness to work in a dynamic environment

**Benefits**:
Das bieten wir dir
- Flat hierarchies and a high degree of scope for participation
- Flexitime
- Modern, ergonomic workplaces