International Voice

3 days ago

Mumbai Maharashtra, India Grace Staffing Services Full time

**Grace Staffing Services Hiring for Green Dot - Fintech Voice Process (Customer Service Representative)**

**Location**: Mumbai, IN
**Shift**: US Rotational Night Shifts

**Job Type**: Full-Time (Work from Home after Training)

About the Role

Grace Staffing Services is hiring Customer Service Executives for Green Dot, a leading Fintech Platform, to handle voice-based customer support for US clients. This role offers excellent exposure to the international fintech domain and an opportunity to grow within a fast-paced, professional environment.

Work Model
- Initial **6 weeks of training** will be conducted **from office**.
- After successful completion of training, the role will transition to **Work from Home**.
- **Transportation** will be provided during the training period as per the below boundary limits:
Churchgate to Mira Road | CST to Mulund | Bandra to Borivali | Vashi to GTB Nagar

**Qualifications**:

- Minimum qualification**:HSC** with **6 months of BPO experience** in a voice-based customer service role (mandatory).
- **Graduates (freshers)** are also eligible to apply. ( All Semester Marksheet req)
- Excellent **English communication skills** (verbal and written).
- Ability to work effectively in a **target-driven environment**.

**Requirements**:

- Willingness to work **US rotational night shifts**.
- Must be comfortable with **6 weeks of office-based training**.
- **Immediate joiners only** (no active notice period).
- Must have all relevant documents**:Offer letters, Bank Statement ,Experience letters, and Salary slips** from previous employers.
- Strong **problem-solving skills** and a **customer-first attitude**.

**Benefits**:

- Competitive **salary package** with **performance-based incentives**.
- **Pick or drop facility** during training (within specified boundary).
- **Comprehensive training** to enhance communication and process knowledge.
- Excellent **career growth opportunities** within a global fintech environment.

**To Apply**:
Contact**:Suraj - 7304570204** **| Adnan - 7208285129**

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹26,000.00 - ₹34,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Location**:

- Mumbai, Maharashtra (required)

Work Location: In person

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