HR Partner, Amazon International Stores

2 days ago

Bengaluru Karnataka, India ADCI - Tamil Nadu Full time

**DESCRIPTION**:
This is a fixed term contract role for 9 months with direct payroll of Amazon.

Key job responsibilities
- Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues.
- Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks.
- Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups.

This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team’s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines.

**BASIC QUALIFICATIONS**:
Bachelor's degree in Human Resources or related field - 3-5 years’ relevant experience in the areas of HR Partnering - Strong HR acumen, including strong problem-solving skills, critical thinking and analysis - Experience working in a highly matrixed organization. - Ability to identify problems and drive appropriate solutions independently - Proven track record of successfully partnering with senior-level stakeholders

**PREFERRED QUALIFICATIONS**:
Master's degree in Human Resources or related field - Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven - Proven ability to prioritize, meet deadlines and make the best use of available resources - Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations - Coaching and consulting skills; Ability to work with and influence multiple stakeholders - Experience developing and implementing country level or regional HR programs or initiatives.

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