Back Office Executive

1 day ago

Noida, India BE Consultant Services Full time

**Job Summary**

The back office executive can be found behind the scenes at any organization. They provide management support of all types and help to simplify front office production, which could be called the face of the company.

The front office is where staff engages in public contact, meetings, interviews, communications, etc. But their production would be stunted without the back office executive, Strong Communication Skills will be an added advantage.

**Responsibilities and Duties**

Smart and Fluent English Speaking Associate Required for IT Company.

Must have basic knowledge of Computers like MS-Word, MS-Excel and other MS-Office Tools

Must have good typing speed. Knowledge of Tally will be a plus.

Handling the Calls & Replying to the necessary customers.

Coordinating with the customer to fix and meeting for technical discussion.

Basic Administration work.

Sending Quotations to the client and keep connected to gather business.

They can work directly with business clients in B2B relations.

Engage directly with B2C customers.

Call HR:

- **8817161180**

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries. He/She must show the willingness to learn new things every time and then. Must discuss every matter with its supervisor or team leader to get any issue sorted Giving a resolution to the customers or clients should be the whole and sole responsibility. Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc. Must be very effective in providing customer service by providing resolution to their complicated queries and issues. Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

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