Executive- Tele Counsellor

7 hours ago

Mohali, India TECH MAHINDRA FOUNDATION Full time

**Roles and Responsibilities**:

- Perform counselling & career guidance for interested Students /parents by Tele
- calling.
- Handle walk
- in enquiries and help students/parent understand the courses offered.
- Experience of working on IVR and CRM
- Making calls to the cold leads on a regular basis and maintaining proper record for it.
- Maintain and update the leads database.
- Convert prospects into admissions by sharing all the required information about the courses offered and the career prospects associated with each of them.
- Regular updating of the reports as and when required.
- Assist the field team in outdoor mobilization activities.

**Desired Skill Sets**:

- Good communication and interpersonal skills.
- Counselling and negotiation skills.
- Should be able to communicate in Hindi
- Self-motivated and positive attitude.
- Knowledge of Healthcare will be an added advantage.

**Experience**:1-3 years of work experience in counselling and tele
- calling in educational or vocational training institute preferably in healthcare

**Qualification**:Graduation in any stream

Schedule:

- Day shift

Work Location: In person

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