Salesforce Admin

5 days ago

India GFGG IT Solutions Full time

**Responsibilities**
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules
- Salesforce configuration changes, including (but not limited to): Process Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, mobile administration, dashboards and reports
- Rich understanding of customizations and the ability to audit, recommend, improve, and/or update customizations for best practice alternatives
- Experience with unique Salesforce instances that leverage non-standard Salesforce Objects in primary business process and practices
- Understanding of basic triggers/Apex code knowledge
- Sandbox environment management
- DevOps/release management experience
- Experience performing QA on pre-release and implemented change sets for validation
- Identify and gather requirements, translating into best practice, scalable solutions with a focus on exceptional user experience
- Identify unused or underutilized platform features
- Contribute to a platform roadmap and define priorities, liaising with stakeholders
- Own the communication and documentation of any platform changes to end users and stakeholders
- Data management to improve Salesforce data quality and integrity, implementing rules and automation as needed
- Proactive system maintenance including Security Reviews, Release Updates, Health Check, and Optimizer
- Monitor and improve user adoption via User Experience exercises and review
- Technical documentation

**Required Skills**:

- 1 Year of Salesforce Experience
- FLOW AUTOMATIONS: 1 year (required)
- SCREEN FLOWS: 1 year (required)
- Debugging: 1 year (required)
- Salesforce Lightning
- Must have Admin Certifications
- Demonstrated team work capabilities and leadership skills.
- Strong written and verbal communication skills.
- Highly proficient in Microsoft Excel, Word, PowerPoint, Project and Visio.
- Prior experience with translating business needs to functional requirement specifications for technology.

**Education and/or Experience**:

- BS in Computer Science or relevant field
- Salesforce Admin Certified
- 1+ years of experience with Administration
- 1+ years of Sales Cloud experience
- 1+ years of Service Cloud experience
- 1+ years of Project Management Lifecycle experience

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