Hair Transplant Counselor/ Cordinator

**Job Title**: Doctor's Assistant & Hair Transplant Counselor

**Company**: Derma Magnetica

**Location**: Jaipur, Rajasthan, India

**About Derma Magnetica**: Derma Magnetica is a leading dermatology and hair transplant clinic in Jaipur, committed to providing exceptional patient care and advanced aesthetic solutions. We pride ourselves on a patient-centric approach and a team of highly skilled professionals.

**Key Responsibilities**:
**As a Doctor's Assistant**:

- **Patient Support**: Assist the dermatologist during consultations and procedures, ensuring patients are comfortable and well-informed. Prepare patients for examinations and treatments.
- **Clinic Preparation**: Prepare treatment rooms, sterilize instruments, and ensure all necessary equipment and supplies are readily available.
- **Record Keeping**: Accurately record patient medical history, vital signs, and treatment details in electronic medical records (EMR) or physical charts.
- **Inventory Management**: Monitor and manage clinic supplies, ordering new stock as needed to maintain adequate inventory levels.
- **Post-Procedure Care**: Provide clear and concise post-procedure instructions to patients, answer their queries, and schedule follow-up appointments.
- **Administrative Support**: Assist with scheduling appointments, managing patient flow, and handling phone calls as required.
- **Hygiene & Safety**: Ensure the clinic maintains the highest standards of cleanliness, hygiene, and adherence to safety protocols.

**As a Hair Transplant Counselor**:

- **Patient Consultation**: Conduct initial consultations with prospective hair transplant patients, understanding their concerns, medical history, and aesthetic goals.
- **Procedure Education**: Provide comprehensive and accurate information about hair transplant procedures (e.g., FUE, FUT), including benefits, risks, expected outcomes, and recovery process.
- **Quotation & Financial Counseling**: Clearly explain procedure costs, payment options, and financing plans to patients.
- **Pre & Post-Operative Counseling**: Guide patients through pre-operative instructions and provide detailed post-operative care guidelines, ensuring they are fully prepared and supported throughout their journey.
- **Patient Follow-up**: Maintain regular communication with patients before and after their procedures to ensure satisfaction and address any concerns.
- **Sales & Conversion**: Effectively communicate the value proposition of Derma Magnetica's hair transplant services, aiming to convert consultations into successful procedures.

**Qualifications**:

- **Education**: Bachelor's degree in a relevant field (e.g., Nursing, Allied Health, Life Sciences) preferred. Medical Assistant certification is a plus.
- **Experience**: Previous experience in a clinical setting, especially in dermatology, aesthetics, or hair restoration, is highly desirable. Experience in patient counseling or sales is a significant advantage.
- **Knowledge**: Basic understanding of medical terminology, anatomy, and physiology. Familiarity with hair loss conditions and hair transplant techniques is a strong plus.
- **Skills**:

- Excellent verbal and written communication skills (English and Hindi are essential).
- Strong interpersonal and empathy skills, with a patient-first approach.
- Exceptional organizational and multitasking abilities.
- Proficiency in using clinic management software and EMR systems.
- Ability to work independently and as part of a team.
- Professional demeanor and appearance.
- Sales or counseling aptitude.

**What We Offer**:

- Competitive salary and benefits package.
- Opportunity to work with a leading dermatology and hair transplant clinic.
- A supportive and collaborative work environment.
- Opportunities for professional growth and development.

Pay: ₹25,000.00 - ₹38,000.00 per month

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person