C12 PMO

**Key Responsibilities**:

- Subject Matter Expert - PMO, Portfolio Management, Program Management, Project Management, SDLC tools & processes
- Leadership - Lead Program Managers and Projects Managers towards the standard tools & processes
- Influence - Engage stakeholders and guide them towards the respective goals completion
- Quality - Oversee efforts to improve the delivery quality. Also ensure KPIs and Status reporting is accurate
- Prioritization - Help prioritize during the various scope or resources or schedule situations
- Cooperation - Facilitate cross-organizational collaboration across various teams
- Flexibility - Encourage creative and innovation solution adoption
- Training - Mentor Program Managers and Project Managers towards the required skills to help improve their performance
- ** Skills Required**
- An expert in 3Ps - Portfolio, Program and Project Management along with PMO knowledge around setting up and guiding large teams on standard tools and processes around IT projects SDLC
- Through understanding of various SDLCs - Agile - Scrum & Kanban, Iterative, Waterfall
- Experience in using PPM (Project Portfolio Management) tools (E.g. Clarity PPM, Citi’s PTS), Agile delivery tools (E.g. JIRA) and collaborative tools (E.g. Confluence)
- Good know-how of the technical & functional aspects of the tech projects delivery to work with the various Tech stakeholders at varied level during the SDLC
- Experience in global IT organization setup working across multiple functional areas and teams
- Excellent execution focused attitude to see through organization vision & strategic goals are commonly shared, understood and met using various execution strategy actions
- Excellent in engaging with various tech & business stakeholders at varied level to align them towards the common objectives
- Excellent in managing & mitigating the risks, issues, dependencies and assumptions throughout the various stages of programs & projects
- Excellent in defining and tracking the business benefits getting delivered via. various tech projects’ deliverables
- Excellent understanding of budget management - programs & projects budget forecast, forecast v/s actual tracking and relevant adjustments
- Excellent in defining and generating various KPIs / metrics, its measures and reporting
- Excellent communication, interpersonal and presentation skills
- Strong analytics and problem solving skills in complex multi-faced conflicting situations
- Ability to perform vendor and contracts management related actions
- Ability to take on the work with minimum guidance and lead as own initiatives
- Ability to work under pressure and manage conflicting priorities
- Flexible and adaptable
- ** Preferred Skills**
- Experience as strategy & communication expert in creating presentations for senior stakeholders consumption
- Experience as MS excel functionalities (macros, vlookups etc.) to traverse through various data / information and summarize it for better consumption and allowing it to take required decisions
- Experience in the financial services industry - global IT team setup

**Qualification**:

- Bachelor’s degree (in science, computers, information technology or engineering)
- 10+ years of total experience in large IT organizations preferably in financial services industry
- 3+ years of experience as PMO or Program Manager in large IT organizations preferably in financial services industry
- Preferred professional certifications: PMI - Portfolio Management Professional, PMI - Program Management Professional, Agile - Scaled Agile Framework, Any PMO related professional learning

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
- **Job Family Group**:
Project and Program Management
- **Job Family**:
Program Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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