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Schedule Change Agent

3 weeks ago

Gurgaon, India Etraveli Group Full time

Job Description:
We are looking for enthusiastic and ambitious individuals who strive to succeed in a fast-paced sales environment. You would be:

- Working on schedule change reservations minimum 40 PNR's a day.
- Reporting to the Team Lead to achieve goals.
- Responsible to check all queues of a schedule change and contact Airlines to check for alternate options.
- Following up on the flight reservations, contacting the customer to share options available for the rescheduled flight.
- Handle misconnections and get the flights confirmed by the Airlines.
- Multi-tasking and ready to adapt to new situations and challenges or role reversal

Job Location: Gurgaon

**Requirements**:

- Recent experience working in a Schedule change team / a travel consultant who can work on a minimum of 40 files per day.
- Good knowledge of GDS Amadeus, SABRE & Galileo.
- Multi-tasking and ready to adapt to new situations and challenges or role reversal.
- Good written and verbal communication.
- Ability to work in different shifts.
- Self-learning and being able to take initiative are very important.