Verification Expert

16 hours ago

Mumbai, India ERevbay Full time

**Company Name**:E-Revbay Private Limited

**Job Title**: Verification Executive (Insurance)

**Location**:Goregoan East, Mumbai

**No of Opening**: 3

**Responsibilities**:

- Conduct Pre-Login Verification Calls (PLVC) and Pre-Issuance Verification Calls (PIVC) to customers to verify that they have a detailed understanding of the policy they have purchased.
- Maintain call records accurately and efficiently.
- Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
- Collaborate with internal teams to resolve any issues that may arise during the verification process.
- Ensure compliance with all relevant policies, procedures, and regulations.
- Provide feedback to management on ways to improve the efficiency and effectiveness of the verification process.
- Meet or exceed assigned performance metrics and goals.

**Requirements**:

- Bachelor's degree in a relevant field
- At least 1-2 years of experience in verification, customer service, or a related field
- Excellent communication and customer service skills in either of Tamil, Telugu, Bengali and moderate English, and Hindi
- Strong attention to detail and accuracy in maintaining call records.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and ability to think critically.
- Proficient in relevant software programs, including Excel and call recording software.
- Ability to multitask and prioritize workload effectively.
- Knowledge of insurance policies and regulations is preferred.

**Contact**:Khushbu Sonegara

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Speak with the employer**
+91 7304821091
- Health insurance

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