Operations Co-ordinator

2 weeks ago

Vikhroli Mumbai Maharashtra, India White Globe Private Limited Full time

Location: Vikhroli, Mumbai

The language QC leads main responsibility is to facilitate/manage all activities

related to translation engagements. Starting from evaluation and estimating the

translation scope based on project requirement. Should be able to train new QC

resources before and during validation of the project and monitoring bug

management. Reporting finding back to translation teams, engineers, PM and in

some cases, clients are important task during and mainly after each translation

engagement. Creating sign-off reports after QC/QA. Working closely with the PM to

foster and mature the QC/QA programs.

Main Duties

The following is a non-exhaustive list of responsibilities and areas of

ownership for this role:

- Validate translation, voice over, subtitle, transcription materials.
- Provide time estimate.
- Ensure QA resources have access to all validation tools.
- Obtain glossaries, DNT lists and other documentation as needed for

successful testing.
- Monitor and follow up on QC/QA progress - ensuring QC/QA comply with the

instructions, timeline and deliver quality project deliverables
- Defect management in terms of bug. Look for recurrent issues, link them
- notice patterns (avoid duplicates, find unreported bugs).
- Coordinate with the translation team/ VO Artists/

Subtitlers/Designers/engineers/project managers to quickly resolve defects.
- Investigate defects, follow up with customers or others as needed to ensure

each defect contain all the information needed for fixing and verification.
- Prepare and deliver the Testing deliverables and status report to testing

managers, project managers, and the client.
- Provide sign-off after QC/QA completion.
- Provide feedback to the translators & agencies.
- Train and evaluate the performance of the QC/QA resources.

**Required Skills**:

- Energy and a positive attitude with excellent interpersonal skills.
- The ability to lead diverse, virtual team of QC/QA resources.
- Ability to navigate networks and websites with different browsers.
- Advanced knowledge of PC-hardware (desktop and laptop).
- Curiosity and creativity to question existing processes and approaches, and

innovate new ones.
- Be organized and able to work in a fast-paced environment.

computer skills are preferred.
- Excellent written and verbal communication skills.
- Strong organizational and problem-solving skills.
- Effective presentation skills.
- Ability to manage multiple priorities in a time-sensitive and deadline-driven

work environment.

Schedule:

- Day shift

**Education**:

- MBA (preferred)

**Language**:

- English (preferred)

Ability to Commute:
Vikhroli, Mumbai Suburban, Maharashtra (preferred)

**Job Type**: Fresher

Pay: ₹12,000.00 - ₹16,000.00 per month

Schedule:

- Day shift
- Evening shift

Ability to commute/relocate:

- Vikhroli, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Are you available to join immediately?
- Have you read the job details like job description, salary range and job location?

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

**Location**:

- Vikhroli, Mumbai, Maharashtra (preferred)

Work Location: In person

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