Customer Support Executive-malayalam

5 days ago

Bommanahalli Bengaluru Karnataka, India Conneqt Business Solutions Full time

Responsibilities: Inbound Calls II Customer Service II Problem Solving
- Manage Incoming Calls And Customer Service Inquiries
- Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints
- Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken
- Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
- Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

Qualification: Graduate
Language : English & Malayalam

**Salary**: ₹18,825.00 - ₹24,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift
- Rotational shift

Supplemental Pay:

- Overtime pay

Ability to commute/relocate:

- Bommanahalli, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)
- Malayalam (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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