Debt Recovery Supervisor

1 day ago


Ranchi Jharkhand, India Capitallinks Full time

Support new initiatives and demonstrate capability to manage and lead continuous improvement projects
- Lead, coach and develop employees, ensuring a high level of employee commitment and capability through focused collection routines
- Be accountable for managing team efficiencies, ensuring efficiency targets are met
- Be responsible for team results, as measured through established quality service standards
- Manage 10-15 direct reports by providing superior leadership and guidance related to collection activities
- Be a referral point for all Early Collections Low Risk staff and monitor quality trends by ensuring issues and escalations are addressed and the appropriate action is taken in a timely manner
- Assist with constructing an effective credit control management framework
- Allocates work assignments and establishes KPI and performance standards, metrics
- Evaluates the quality, quantity of the individual/ team metrics on work being performed
- Evaluates / assesses team member performance on a periodic and annual (PMR) basis

Pay: ₹14,625.95 - ₹27,117.45 per month

Work Location: In person


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