Front Office

4 days ago

Kurukshetra, India Ujala Cygnus Super Speciality Hospital Kurukshetra Full time

**Job Description: Front Office & Billing Executive**
**Cygnus Superspeciality Hospital, Kurukshetra, Haryana**

**Position Overview**:
**Key Responsibilities**:

- **Front Office Operations**:

- Greet and assist patients, visitors, and staff with professionalism and empathy.
- Handle patient registrations, appointment scheduling, and follow-ups.
- Manage incoming calls and queries effectively, ensuring timely communication.
- **Billing and Financial Documentation**:

- Generate accurate bills for patients, including consultation, diagnostic, and treatment charges.
- Handle cash transactions, card payments, and reconcile daily collections.
- Ensure proper documentation of invoices, receipts, and other billing records.
- Coordinate with insurance teams for claim processing and verification.
- **Customer Support**:

- Address patient concerns and queries regarding billing, appointments, or hospital services.
- Assist in guiding patients through admission, discharge, and billing procedures.
- **Administrative Support**:

- Maintain accurate records in the hospital’s information system.
- Coordinate with various departments for seamless patient experience.
- Support in preparing daily, weekly, and monthly reports.

**Qualifications and Skills**:

- Bachelor’s degree or diploma in a relevant field (e.g., commerce, healthcare, or administration).
- Proven experience in front office and/or billing roles, preferably in a healthcare setting.
- Proficiency in using hospital management software and MS Office tools.
- Excellent communication, interpersonal, and problem-solving skills.
- Attention to detail and ability to handle sensitive information confidentially.

**Job Type**: Full-Time
**Location**: Cygnus Superspeciality Hospital, Kurukshetra, Haryana
**Experience**: Minimum 1-2 years in a similar role (preferred).
**Compensation**: Competitive salary based on experience and qualifications

Join us in delivering exceptional healthcare services

Pay: ₹11,000.00 - ₹15,100.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay

**Experience**:

- total work: 2 years (required)

Work Location: In person

Application Deadline: 21/01/2025
Expected Start Date: 18/01/2025

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